FAQ

The Ins And Outs of How We Do Business

How often can you provide service?

Depending on the client’s needs, we offer daily, weekly or monthly cleaning services, always with the best disposition.
Are you an eco-friendly service and do your company use non-toxic products?

We are an environmentally friendly and socially responsible cleaning company, therefore, we strive to provide green and eco-friendly cleaning through products free of toxic chemicals in order to ensure health and cleanliness effectively.
How often can you provide service?

Depending on the client’s needs, we offer daily, weekly, bi-weekly or monthly cleaning services for our customers.
Can I reschedule my service?

Yes, you can for sure. We are a flexible cleaning company, so whether you have to cancel a service due to personal reasons, work or any other inconvenience, you can do it and then reschedule according to your availability. We simply ask our clients to give us maximum notice.
Do I need to provide your team with my own cleaning equipment or supplies?

No, you do not need to provide any cleaning equipment or supplies. We are committed to delivering a professional and hassle-free cleaning service, which includes bringing all necessary equipment and high-quality cleaning supplies. By taking care of the supplies and equipment, we allow you to enjoy a spotless environment without any additional worries.
What other types of cleaning services do you offer?

In addition to residential cleaning services, we have the following services available throughout the Calgary area: – Move in and out cleaning – Carpet Cleaning – Upholstery Cleaning – Commercial Cleaning – Post Construction Cleaning – Office Cleaning – Sanitizing and Disinfecting Services
How much do your services cost for cleaning services?

At Master Touch Cleaning Inc, we strive to provide top-notch cleaning services at competitive rates to ensure your satisfaction and peace of mind. Our pricing is tailored to meet various needs and preferences, depending on the scope and frequency of the service required. For regular residential cleaning, our rates start at $30 per hour with a minimum booking of 2 hours. For larger or specialized tasks, such as deep cleaning, move-in/move-out cleaning, or commercial spaces, the pricing may vary based on the job's complexity and size. We also offer customized cleaning packages and discounts for recurring services. To get an accurate quote tailored to your specific requirements, we recommend contacting our friendly customer service team or using our online booking system for a detailed consultation. Trust Mysite's Master Touch to deliver impeccable cleanliness and exceptional service every time.
Do you provide any discounts?

Yes, We offers time to time discounts for your customers. It helps save them money. Mostly these discounts are for limited time e.g winter, fall discounts. In general, we offer seniors 10% discount on all services.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept payments in as cash, credit card, master card, debit card, Paypal, and bank transfer.

Cancellation Policy

All Monthly plans are due prior to the start of service and are non-refundable. If customer wish to cancel service, no refund will be issued.

Satisfaction Guarantee

Customer Satisfaction is our priority. If you are not satisfied, connect with us of any questions, so we can help.